Shipping & Local Pickups

A tracking number will be emailed to you once the item has been sent. Your item can be tracked at www.auspost.com.au/track for Australia Post deliveries.

We try to keep every product in stock, but occasionally we may need to order the product in for you.  This may result in your delivery being delayed.  
Most custom made items have a lag time of approximately 7-10 work days before dispatch.  These include custom seat covers, floor mats, Protective Plastics and Window Sox.

Estimated Shipping Times*

NSW 2-3 days
VIC 1-3 days

QLD 1-4 days
SA 1-2 days
WA 3-10 days
NT 4-8 days
TAS 2-5 days
ACT 2-3 days

 

*Applies to products in stock only.

 

To qualify for free shipping,  Australian domestic customers must place an order of over $99 after discounts.* 
This offer excludes bulky products and dangerous good. Bulky products will be marked as Bulky.
Example of long bulky goods are bonnet protectors, weathershields, modular slide out trays and side steps.

A flat rate fee of $14.99 is charged to orders $99 and under.  There is a charge for optional insurance, covering breakages and lost consignments, however insurance is null and void if the address is incorrectly provided by our customer.

*This free shipping offer may be withdrawn or altered at anytime.

Bulky Surcharge
For items marked as "Bulky", the following surcharge applies:
Norfolk Island $30
Northern Territory $30
NSW Country $10
QLD Country North $30
QLD Country South $10
SA Country $10
Tasmania $10
VIC Country $10
WA Country Far $50
WA Country Near $40
WA External Territory (Christmas/Cocos Islands $100)

Surcharge includes GST.
All other areas including metro areas do not have a bulky surcharge.

Bulky XL Surcharge
For super bulky products such as bonnet protectors and weathershields,
shipping will be charged based on your postcode at checkout.

Surcharge includes GST and is an insured service.

Items that are not in stock.  For items not in stock, delivery time is subject to the availability of stock from our suppliers, and delivery time may be extended if they don’t have stock on hand.

* Christmas Island and other faraway islands with the exception of Tasmania and are deemed as Non-domestic for shipping purposes. Freight will be added to orders.

Express Shipping
Optional express shipping is available for Australian customers. Express is guaranteed next day delivery.
Cost of express is $65 for parcels which can fit in a 5kg satchel (max 2 rows of regular seat covers). For larger parcels, the cost starts from $85 (3 rows of regular seat covers). Extra large parcels will need to be quoted. Express post orders must be placed over the phone.  Orders must be received before 2pm Adelaide time, to qualify for guarantee next day delivery.

Shipping Loss and Damage Claims
- Shipping costs for orders under $99 are non refundable.

- Regular orders with Standard Shipping do not have insurance unless you opt for Transit Insurance at the checkout page. This is ideal for ordering breakable protective plastics, such as weathershields, bonnet guards or headlight protectors and higher priced items to protect you from the risk of damage or loss during transit. Items lost or broken in transit are at your risk unless you take out insurance.

Can I pick up goods from the warehouse?
Pickup is available 9 am to 4.30 pm Monday to Friday from our Adelaide warehouse located at:
Steadfast Australia, 6 Leeds St, Woodville North SA 5012.

We do not have an EFTPOS terminal on site, so all orders must be placed online.
Orders can be picked up 24 hours after order has been placed (for items in stock).

Will all the items in my order be shipped together?
Most orders will be combined into one delivery. However, in some instances you may receive multiple deliveries. We will provide a separate tracking number for each order.

Can I change or cancel my order?
You can change or cancel your order, however, as all orders are typically dispatched within 48 hours of payment, please call us about changes or cancellations. We will endeavour to accommodate your request. Please do not communicate by email as it may be too late by the time we respond.

International Shipping
International shipping is now available.  Shipping is provided by Express Post International (DHL). Shipping costs will be automatically calculated at our checkout page.
Parcels will only be delivered to residential or work addresses only.  Shipping to PO boxes is unavailable for international customers. Shipping costs are payable for warranty claims.

Countries we currently ship to:
Virgin Islands, British
Italy
Ireland
Taiwan
US
UK
Botswana
United Kingdom
France
Finland
Brazil
Brunei Darussalam
Vanuatu
Canada
Liechtenstein
Portugal
China
Jordan
Solomon Islands
Spain
Saudi Arabia
French Polynesia
New Zealand
Netherlands
Switzerland
Monaco
Morocco
Luxembourg
Sweden
Bahrain
Qatar
Malta
Korea, Republic of
Greece
Denmark
South Africa
Poland
Japan
Germany
Papua New Guinea
United Arab Emirates
Austria
Cyprus
Estonia
Fiji
Hong Kong
Israel
Kuwait
Norway
New Caledonia
Belgium
Singapore
Australia