We dispatch from our Adelaide warehouses every business day. Your order will be sent via Australia Post eParcel, or Toll Priority Express. 

A tracking number will be emailed to you once the item has been sent. Your item can be tracked at www.auspost.com.au/track for Australia Post deliveries. For Toll Priority tracking, go to https://www.tollgroup.com/toll-tracking
We try to keep every product in stock, but occasionally we may need to order the product in for you.  This may result in your delivery being delayed.  
Most custom made items have a lag time of approximately 7-10 work days before dispatch.  These include custom seat covers, floor mats, Protective Plastics and Window Sox.

Estimated Shipping Times*
NSW 2-3 days
VIC 1-3 days
QLD 1-4 days
SA 1-2 days
WA 3-10 days
NT 4-8 days
TAS 2-5 days
ACT 2-3 days
 
*Applies to products in stock only.
 
Australian Domestic Free Shipping
To qualify for free shipping,  Australian domestic customers must place an order of over $99 after discounts.* 
This offer excludes bulky products and dangerous good. Bulky products will be marked as Bulky.

A flate rate fee of $20 is charged to orders $99 and under.  There is a charge for optional insurance, covering breakages and lost consignments.

This free shipping offer may be withdrawn or altered at anytime.

Bulky Surcharge
For items marked as "Bulky", the following surcharge applies:
Norfolk Island $30
Northern Territory $30
NSW Country $10
QLD Country North $30
QLD Country South $10
SA Country $10
Tasmania $10
VIC Country $10
WA Country Far $50
WA Country Near $40
WA External Territory (Christmas/Cocos Islands $100)

Surcharge includes GST.
All other areas including metro areas do not have a bulky surcharge.

Items that are not in stock.  For items not in stock, delivery time is subject to the availability of stock from our suppliers, and delivery time may be extended if they don’t have stock on hand.

* Christmas Island and other faraway islands with the exception of Tasmania and are deemed as Non-domestic for shipping purposes. Freight will be added to orders.

Express Shipping
Optional express shipping is available for Australian customers. Express is guaranteed next day delivery.
Cost of express is $65 for parcels which can fit in a 5kg satchel (max 2 rows of regular seat covers). For larger parcels, the cost starts from $85 (3 rows of regular seat covers). Extra large parcels will need to be quoted. Express post is shipped by Toll Priority and orders must be placed over the phone.  Orders must be received before 2pm Adelaide time, to qualify for guarantee next day delivery.

Shipping Loss and Damage Claims
- Shipping costs for orders under $99 are non refundable.

- Regular orders do not have insurance unless you opt for this at the checkout page. This is ideal for ordering protective plastics, such as weathershields, bonnet guards or headlight protectors for their safety during shipping. Items lost or broken in transit are at your risk unless you take out insurance.

Can I pick up goods from the warehouse?
Pickup is available 9 am to 4.30 pm Monday to Friday from our Adelaide warehouse located at:
262 Gilbert Street, Adelaide, 5000.

 

Will all the items in my order be shipped together?
Most orders will be combined into one delivery. However, in some instances you may receive multiple deliveries. We will provide a separate tracking number for each order.

Can I change or cancel my order?
You can change or cancel your order, however, as all orders are typically dispatched within 48 hours of payment, please call us about changes or cancellations. We will endeavour to accommodate your request. Please do not communicate by email as it may be too late by the time we respond.

International Shipping
International shipping is now available.  Shipping is provided by Express Post International (Australia Post). Shipping costs will be automatically calculated at our checkout page.
Parcels will only be delivered to residential or work addresses only.  Shipping to PO boxes is unavailable for international customers. Shipping costs are payable for warranty claims.

Countries we currently ship to:
Virgin Islands, British
Italy
Ireland
Taiwan
US
UK
Botswana
United Kingdom
France
Finland
Brazil
Brunei Darussalam
Vanuatu
Canada
Liechtenstein
Portugal
China
Jordan
Solomon Islands
Spain
Saudi Arabia
French Polynesia
New Zealand
Netherlands
Switzerland
Monaco
Morocco
Luxembourg
Sweden
Bahrain
Qatar
Malta
Korea, Republic of
Greece
Denmark
South Africa
Poland
Japan
Germany
Papua New Guinea
United Arab Emirates
Austria
Cyprus
Estonia
Fiji
Hong Kong
Israel
Kuwait
Norway
New Caledonia
Belgium
Singapore
Australia