Shipping With Motoquipe
We dispatch from our Adelaide warehouses every business day. Your order will be sent via Australia Post eParcel, or Toll Priority Express.
Most custom made items have a lag time of approximately 7-10 work days before dispatch. These include custom seat covers, floor mats, Protective Plastics and Window Sox.
Estimated Shipping Times*
VIC 1-3 days
SA 1-2 days
WA 3-10 days
NT 4-8 days
TAS 2-5 days
ACT 2-3 days
A flate rate fee of $10 is charged to orders $50 and under. There is a charge for optional insurance, covering breakages and lost consignments.
Items that are not in stock. For items not in stock, delivery time is subject to the availability of stock from our suppliers, and delivery time may be extended if they don’t have stock on hand.
* Christmas Island and other faraway islands with the exception of Tasmania and are deemed as Non-domestic for shipping purposes. Freight will be added to orders.
Optional express shipping is available for Australian customers. Express is guaranteed next day delivery.
Cost of express is $35 for parcels which can fit in a 5kg satchel (max 2 rows of regular seat covers). For larger parcels, the cost is $75. Express post is shipped by Toll Priority and orders must be placed over the phone. Orders must be received before 2pm Adelaide time, to qualify for guarantee next day delivery.
Shipping Loss and Damage Claims
- Shipping costs for orders under $50 are non refundable.
- Regular orders do not have insurance unless you opt for this at the checkout page. This is ideal for ordering protective plastics, such as weathershields, bonnet guards or headlight protectors for their safety during shipping. Items lost or broken in transit are at your risk unless you take out insurance.
Can I pick up goods from the warehouse?
Pickup is available 9 am to 4.30 pm Monday to Friday from our Adelaide warehouse located at:
262 Gilbert Street, Adelaide, 5000.
Will all the items in my order be shipped together?
Most orders will be combined into one delivery. However, in some instances you may receive multiple deliveries. We will provide a separate tracking number for each order.
Can I change or cancel my order?
You can change or cancel your order, however, as all orders are typically dispatched within 48 hours of payment, please call us about changes or cancellations. We will endeavour to accommodate your request. Please do not communicate by email as it may be too late by the time we respond.
International shipping is now available. Shipping is provided by Express Post International (Australia Post). Shipping costs will be automatically calculated at our checkout page.
Parcels will only be delivered to residential or work addresses only. Shipping to PO boxes is unavailable for international customers. Shipping costs are payable for warranty claims.
Countries we currently ship to:
Virgin Islands, British
Korea, Republic of
Papua New Guinea
United Arab Emirates