Restocking Fees
As many of our products are hand made to order in Australia, it is very important to order
the correct product. Many of these products can take weeks or months to manufacture and will be specially made
just for you, based on your specifications. If the incorrect custom made product is ordered, a restocking fee will
be applied (if eligible for return). Please see our restocking fee summary below.
1. Universal non-car specific items
- no restocking fee applicable, except if items are ordered in and packed ready for shipping, then a 5% fee will apply.
2. Tailor made Window Sox and dashmats (hand made)
- 75% restocking fee for cars over 20 years old
- 40% restocking fee for cars less than 20 years old
3a. Protective Plastics (hand made) - non-stock items
cars over 20 years old - 75% restocking fee
cars less than 20 years old - 50% restocking fee
3b. Protective Plastics (hand made) - stock items
35% handling fee
4. Sperling seat covers
Premade sets - 15% restocking fee
Hand made seat covers - 75% restocking fee for cars over 20 years old
Hand made seat covers - 40% restocking fee for cars less than 20 years old
5. Black Duck SeatCovers
- 15% restocking fee
To be returned to Black Duck (pending Black Duck approval, RAN required). No return if not approved.
6. Wet Seat
- 40% restocking fee (pending Wet Seat approval)
No return if not approved.
7. Ilana Seat Covers
Universal sizes - no restocking fee
Premade sets - 15% restocking fee
Hand made seat covers - 75% restocking fee for cars over 20 years old
Hand made seat covers - 40% restocking fee for cars less than 20 years old
8. Floor mats
Universal - no restocking fee
Tailor made (off the shelf) - 15% restocking fee
Tailor made (made to order) - 75% restocking fee for cars over 20 years old
Tailor made (made to order) - 40% restocking fee for cars less than 20 years old
9. Car-specific Products (that are ordered in)
- 50% restocking fee for cars over 20 years old
- 30% restocking fee for cars less than 20 years old